W1_Hani_Tuckman Assessment


1. Problem Definition

Takatuf have introduced a program for project management development and invited 25 participants from 9 different companies. The program started with 5 face to face training, in which the 25 participants “ Takatuf PMI 2014” Team had to work together as a team to deliver certain deliverables.

The first assignment is to apply Dr. Bruce Tukman theory of group development, to the newly formed “ Takatuf PMI 2014”  team to see where they fall in the different stages.

2. Development of the feasible alternatives

Based on the group development theory, there are 4 different stages that this group may fall into. Forming, Storming, Norming or Performing.  In 1977, Tukman and Jensen added a fifth stage called adjourning, where the group work ends.

Below figure 1, illustrates the different key stages and describe the tasks and behaviors associated with each stage.

Image

Figure 1: Tukman Team Development Model

3. Possible solution / alternative

Questionnaire based on Donald Clark work was used and filled by 22 participants from “ Takatuf PMI 2014” Team. It is reflected in the below table 1:

Image

Table:  1

4. Selection of Criteria

Based on the analysis in table 1 using Delphi technique with P90 , the results reflect that “ Takatuf PMI 2014 “ Team is in Performing Stage.

5. Analysis and Comparison of the Alternative

In different stages of the team progress i.e. forming, storming, norming and performing, different leadership style are recommended to use. Work that have been done by Paul Hersey and Ken Blanchard on situational leadership explained when to use different leadership style i.e telling, selling, participating, and delegating. Below figure 2 reflects Hersey and Blanchard Situational Leadership Model.

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Figure 2: Hersey and Blanchard Situational Leadership Model

6. Selection of the Preferred Alternative.

Based on the stage that the “ Takatuf PMI 2014” Team, which is Performing stage, its recommended that they use delegation style .

7. Performance Monitoring and the Post Evaluation of Result.

Delegating style is recommended to be used in “ Takatuf PMI 2014”  as the results indicated that they are at performing stage. This leadership approach is often used when the team has high level of willingness and ability. More trust and less supervision are needed in this group. The team needs to feel that they are empowered and competent enough to perform with minimal supervision. The tasks need to be delivered with minimal follow up, knowing that acceptable or even excellent results will be achieved.

References:

Cscaweb.org (n.d). WORKING ON TEAMS: SURVEY: WHAT STAGE IS OUR TEAM IN?. [ONLINE] Available at: http://www.cscaweb.org/EMS/sector_team/support_files/tools_for_the_team/tool_stage.pdf  [Last Accessed 6 June 14].

E3smallschools.org (n.d). TUCKMAN’S TEAM DEVELOPMENT MODEL. [ONLINE] Available at: http://www.e3smallschools.org/download/TuckmansTeamDevelopmentModel.pdf  [Last Accessed e.g. 06 June 14].

Humanresources.tennessee.edu (n.d). BRUCE W. TUCKMAN – FORMING, STORMING NORMING AND PERFORMING IN GROUPS. [ONLINE] Available at: http://humanresources.tennessee.edu/leadership/docs/tuckman.pdf  [Last Accessed 6 June 14].

Keith Tindall (2013). LEADERSHIP – TELLING, SELLING, PARTICIPATING, DELEGATING. [ONLINE] Available at: http://www.coconutshark.com/1/post/2013/06/leadership-telling-selling-participating-delegating.html  [Last Accessed 6 June 14].

Mc.edu (n.d). SITUATIONAL LEADERSHIP. [ONLINE] Available at: http://www.mc.edu/rotc/files/9213/1471/9571/MSL_202_L09b_Situational_Leadership.pdf  [Last Accessed 6 June 14].

Mindtools.com (n.d). THE HERSEY-BLANCHARD SITUATIONAL LEADERSHIP THEORY. [ONLINE] Available at: http://www.mindtools.com/pages/article/newLDR_44.htm  [Last Accessed 6 June 14].

Murtadha (2014). W1_MURTADHA_TUCKMAN ASSESSMENT. [ONLINE] Available at: https://pmioman14.wordpress.com/2014/06/05/w1_murtadha_tuckman-assessment  [Last Accessed 6 June 14].

Oxford Learning Institute (n.d). STAGES IN GROUP DEVELOPMENT – ONE MODEL. [ONLINE] Available at: https://www.learning.ox.ac.uk/media/global/wwwadminoxacuk/localsites/oxfordlearninginstitute/documents/supportresources/lecturersteachingstaff/developmentprogrammes/StagesinGroupDevelopment.pdf  [Last Accessed 6 June 14].

Pmhut.com (2010). THE FIVE STAGES OF PROJECT TEAM DEVELOPMENT. [ONLINE] Available at: http://www.pmhut.com/the-five-stages-of-project-team-development  [Last Accessed 6 June 14].

Sydney.edu.au (n.d). TUCKMAN – STAGES OF GROUP DEVELOPMENT. [ONLINE] Available at: http://sydney.edu.au/education_social_work/groupwork/staff/sect2/Tuckman.pdf  [Last Accessed 6 June 14].

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2 thoughts on “W1_Hani_Tuckman Assessment

  1. Sorry Hani…..

    You did a great job on your citations but you got the PROBLEM STATEMENT wrong!! What we are looking for is not what PHASE or STAGE we are in but what is the appropriate MANAGEMENT STYLE we should be using…

    Take 5 minutes to read over the INSTRUCTIONS very carefully and you will see where you missed setting up the problem correctly…..

    Should take you 10 minutes to fix this problem and repost as W1.1.

    Lesson learned is in project management, it is the DETAILS which kill you and failure to read the contract or pay attention to the detailed specifications is almost always fatal in project management. Explained another way, you CANNOT manage projects at level 3 of the WBS. Projects succeed or fail by paying close attention to and aggressively managing the DETAILS.

    BR,
    Dr. PDG, Boston

    • Totally, agree on your comment.
      I have added a single line that fixed the issue.

      I have worked all over to address the real issue, but I was not clear on showing it in the most important place which is the problem definition section.

      Thanks

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