W1_TN_Tuckman Assessment


1)      Problem Statement

During our first week of the Takatuf PMI course, we established a new project team. Being a team made up of members who seldom worked together previously, it is essential to agree on a leadership style that would work best for the team, which is the focus of this blog.

Methodology:

In order to select a suitable style it was important to understand the team first, hence, it was agreed to assess and analyse each member’s perception of the team’s current dynamics with the ultimate aim of identifying the most suitable and effective leadership style for the team (Clark, 1998). Tuckman’s “Stages of group development” theory is the basis for the following analysis.

2)      Feasible alternative

Bruce Tuckman, the author of the theory, asserted that every newly assembled team undergoes four phases of development, namely: Forming, Storming, Norming and Performing. Tuckman further argued that leadership is situational, and that no one style could fit the whole life-cycle of the project. Consequently, along each stage, a specific leadership style is most effective and getting that right, is essential for any team’s growth and has the potential of making or breaking any team. The following diagram outlines the different stages (blue font) and the different leadership styles associated with each stage (red font).

Image

Figure 1 [Proulx, 2012]

 

 

 

The following is a summary of the assessment underwent by the team members (sample size of 23).

  Forming Storming Norming Performing
Mean 21 20 22 27
33 29 30 35
8 8 10 22
Standard Deviation 7 7 5 4
Variance 49 49 25 16
Sigma (P95, z=1.65) 11 11 8 7

Table 1

3)      Possible solution

As per figure 1, the group could select one of four alternative leadership styles: Telling, Selling, Participating or Delegating.

4)      Acceptable criteria

In order to identify the team’s current stage and hence the leadership style a confidence interval of 95% was selected, which reflects the importance of the decision. In addition,  for a stage to be selected, the standard deviation should not exceed 20% of the mean.

5)      Alternative Selection

Statistically, it can be clearly inferred from table 1 that the team agrees that it is in the performing stage. Such result is confirmed by the relatively stronger consensus that the team had on the “Performing” stage, as shown by the relatively lower variance.

6)      Best alternative

A delegation style of leadership should be implemented as each member knows her/his roles and responsibilities.

7)      Tracking progress

The team should have periodic counselling and if need be coaching sessions between the different members. In addition, continuous communication in order to align the team’s efforts should be tracked in order to verify and make sure that the team is in the “Performing” stage.

8)      References

Alleman, G. B. (2004, January). Forming, Storming, Norming, Performing and Adjourning. Retrieved June 6, 2014, from http://www.niwotridge.com/PDFs/FormStormNormPerform.pdf

Related materials. (n.d.). situational leadership analysis. Retrieved June 6, 2014, from http://www.businessballs.com/slanalysis.htm

Clark, D. (1998, January 1). Survey: What Stage is Your Team in. Retrieved June 6, 2014, from http://www.cscaweb.org/EMS/sector_team/support_files/tools_for_the_team/tool_stage.pdf

Proulx, M. (2012, August 30). Stages of Group Development. Retrieved June 6, 2014, from http://analytical-mind.com/tag/stages-of-group-development/

 

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One thought on “W1_TN_Tuckman Assessment

  1. Nice job, Talnabhani!!! You followed our step by step process very well and your citations were spot on.

    Keep up the good work and if you don’t mind, can you take a few moments to mentor your colleagues who are struggling with this first assignment?

    Thanks and looking forward to seeing more postings like this in the future.

    BR,
    Dr. PDG, Boston, MA

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