1- Problem Definition:
You can’t expect a lot from a newly built team and you can’t expect them to perform well when it first comes together. Team formation takes time and they often go through familiar stages, as they start from outsiders to becoming united groups with mutual goals.
In every project team it is very important to identify the development stage of your team, which will help in developing the strategy for leadership. Project Team “Takatuf PMI 2014” was established after the 5 days face-to-face session, the teams goals are: to Pass one of PMI certifications and return on training investment. The only way to achieve the team goals, is to identify organisation development stages of “Takatuf PMI 2014” and then establish the strategy for leadership.
2- Identify the Possible Alternatives:
Bruce Tuckman 1965 developed a model that describes organizational development stages. It is one of the most known team development theories and had formed a strong foundation and strong teams since its conception. He classifies the model into four stages, i.e. forming, storming, norming and performing, which is known as the Tuckman’s model in figure (1) below:
Figure 1 . Bruce Tuckman Stage of Team Development
In Figure 1, it explains the four different phases of team member interaction.
Forming Stage: all members are either anxious as they haven’t fully understood their tasks in the project. Or others who are so excited to know the next step towards the completion of the project. Leader is playing a very important role in this stage, since team members are still unclear of their tasks and responsibilities . Time is spent planning, collecting information and bonding .
Storming: This is the next stage after the forming stage, were team members start addressing task ideas, which might be destructive to the team. This is the stage where many teams fail, Relationships between team members are either made or destroyed at this stage and some teams gets stuck in this stage because of bad communication2.
Norming: This stage is when team members start having mutual thoughts, resolve their differences and appreciate colleague strengths . Roles and responsibilities are accepted by the team and major decisions are made by team agreement.
Performing: This stage of Tuckman is reached when hard work leads to achieve the team goals. For team leaders this stage is very important to develop team members, while he delegates lots of work to others team members .
3- Development of the Outcome of Alternative:
Survey data was conducted for each team member by filling 32 questions developed by CSCA. By using Tuckman’s Model, the result of group position can be in one of the four possibilities.
|Mohammed Al Mujaini||20||20||25||28|
|Hani Al Zadjali||25||25||29||27|
|hassan Al Barrami||18||12||20||22|
|Said Al amri||8||8||10||22|
|Ahmed Al Azizi||23||21||25||29|
|Haitham Al Raisi||32||29||30||35|
|Majid AL Yaqoubi||23||18||25||27|
|Tariq Al Nabhani||21||27||20||23|
|Bader Al Rahbi|
|Khalid Al Maamari||14||10||20||23|
|Al Moataz Al Hasani||32||27||29||35|
|Majid Al Rawahi||24||25||23||27|
|Azzan Al Jardani||22||24||20||28|
|Suleiman Al Jabri||25||27||26||33|
As shown in the table above, there are different numbers rated by the members, because each member will have different opinion and therefore Delphi technique with P80 will be used.
4- Selection of Criteria:
In the Table below, shows the summary results of “Takatuf PMI 2014” team produced by the survey. In addition Delphi Technique is implemented in the same Table (3), to identify the development stage of “Takatuf PMI 2014” team.
Table 3 Delphi Technique P80
From above data,using Delphi Technique it is shows “Takatuf PMI 2014” project stage is “Performing”. It is shows in higher score.
5- Analysis and Comparison the Alternative:
As mentioned above in previous sections (Table 3), that there is a possibility of different opinions among team members, in this case you can see the ranking of the stages using P80:
Table 4. The Ranks of the four Stages
The Ranking above in Table 4 shows that we are in the “Performing stage”, but as shown above the second ranked is the” forming stage”, which means that the team is still confused and opinion differs. Therefore it shows that the team is most probably in the “Storming stage”, because the team started giving opinions, they might have conflicts but at least they started addressing their opinions.
6- Selection of the preferred alternative:
In personnel opinion instead of having PERFORMING stage, it could be better to select the storming stage since there are a lot of people choosing the storming stage too, and week by week we will reach the next stage when all deliverable of week 1 is submitted.
7- Performance Monitoring and the Post Evaluation of Result
The Tuckman model is very important at this stage of the program, it will help the program manager (Majid Al Yaqoubi) to know his team status better. The model result will help to identify the leadership strategy, as mentioned above in the selection of preferred alternative we are in the “Storming Stage” and this stage is very vulnerable to failure of team. Majid Al Yaqoubi should initiate another survey during our program, to check if there is an update on the stage of our team.
1) OLA (2011). TEAMWORKING. [ONLINE] Available at: http://ola-aleksandra.blogspot.com/2011/05/teamworking.html. [Last Accessed 2nd June 2014].
2) Forming, Storming, Norming, and Performing – Understanding the Stages of Team Formation. Retrieved from http://www.mindtools.com/pages/article/newLDR_86.htm
3) Forming-Storming-Norming-Performing – The Team building Company.
4) CSCAWEB.org. (2012). Survey: what stage is Your Team In ?.Retrieved fromhttp://www.cscaweb.org/EMS/sector_team/support_files/tools_for_the_team/tool_stage.pdf.