- Problem statement
Takatuf has established a project management development program, to develop competency in project management and achieve professional level in managing the projects.
A team of 25 has been nominated and gathered in one class to perform a program with 5 projects in. The team members came from different background and different work environments. Working in harmony is essential to deliver the projects and the tasks as expected.
The team will go through certain phases as per Tuckman’s model. Tuckman states in his first model that there are 4 phases each team goes through. To achieve Takatuf objective, we need to identify the norm of the team development stages in order to know the suitable leadership styles to run the team.
- Identify the Feasible Alternative
Bruce Tuckman described the team development phases in 1965. His model divided the life of each team into stages: forming, storming, norming and performing. It describes the relationship between the team members and expects the group behavior which conventionally provides the leadership styles for each of these stages. Hersey and Blanchard’s situational leadership theory said that the leaders should change their style based on the maturity level of the group they are leading and the tasks. The styles are: telling, selling, participating and delegating. The table below blends the two models together:
Table 1 Tuckman’s model and Hersey and Blanchard’s situational leadership model
- Development of the Outcome of Alternative
To know first at which stage the team is, a survey was conducted and most of the team answered the questions and the results were as following:
Table 2 Donald Clark  survey team results
As shown on the above table, because of different perspective about current development stage, each team member has different opinion; therefore, Delphi technique with P80 is decided to be used.
- Selection of criteria
Following a table shows the calculation result of PERT Analysis for the above data
Table 3 Delphi Technique P80
According to the team members, our team is in the PERFROMING stage
- Analysis and Comparison of the Alternative
The performing stage has the highest score. The difference between the performing and the other stages is big. However, we can see from the above that there is no big difference between the other three stages and they are almost got similar scores. This shows that the team is more into FORMING stage and they are still establishing the connection and relationship between each others.
- Selection of the Preferred Alternative
Being in the forming stage means that the style of the leadership should be DIRETIVE and TELLING; direct people on that tasks and tell them what to do. Here the leader needs to set the objectives clearly and provide/initiate the links and communication between the team.
- Performance Monitoring and the Post Evaluation of Result
It’s so important to monitor the development of the team at this program. This allows the program / project managers to control and achieve the objectives by identifying the leadership style need to be adopted at each stage. It’s proposed that monitoring is conducted every two weeks.
- Cscaweb.org (2012). Retrieved from http://www.cscaweb.org/EMS/sector_team/support_files/tools_for_the_team/tool_stage.pdf
- Lujaj (2008, September). Tuckman s Team Development Analysis – Term Paper – Lujaj. Retrieved from http://www.studymode.com/essays/Tuckman’s-Team-Development-Analysis-161881.html
- Mind Tools (2014). The Hersey-Blanchard Situational Leadership Theory – from MindTools.com. Retrieved from http://www.mindtools.com/pages/article/newLDR_44.htm
- Webster, M. (2012, October). What Everybody Ought to Know About Team Building and Situational Leadership. Retrieved from http://www.leadershipthoughts.com/team-building-and-situational-leadership/#brucetuckmansmodelofgroupdevelopment