1. Problem Definition
The team has been now in the 8th week of the project management program. In the first week we’ve posted about tuckman assessment after identifying in which stage the team is and what is the best leadership style to be adopted at the identified stage. The problem statement was to recognize the suitable leadership style at the stage where the team lay. According to the team survey result (using P80), the team was in performing stage. As per the weekly report the team now is behind schedule and overrun budget so same survey was conducted once again to know where the team is and find the suitable leadership style.
2. Identify the feasible alternatives
Bruce Tuckman described the team development phases in 1965. His model divided the life of each team into stages: forming, storming, norming and performing. It describes the relationship between the team members and expects the group behavior which conventionally provides the leadership styles for each of these stages. Hersey and Blanchard’s situational leadership theory said that the leaders should change their style based on the maturity level of the group they are leading and the tasks. The styles are: telling, selling, participating and delegating. The table below blends the two models together:
Table 1 – Tuckman’s model and Hersey and Blanchard’s situational leadership model
3. Development of the outcome for alternative
6 members out of 22 have answered the Donald Clark questionnaire this time and the results are:
Table 2 – Donald Clark  survey team results
As shown on the above table, because of different perspective about current development stage, each team member has different opinion; therefore, Delphi technique with P80 is decided to be used.
4. Selection Criteria
We will use PERT analysis on the above data
Table 3 – Delphi Technique P80
According to the team members, our team is in the FORMING stage
5. Analysis and Comparison of the alternative
The forming stage has the highest score. The difference between the forming and storming scores are very small and I think the team is really between these two stages according to the weekly report and they are not yet performing.
6. Selection of the Preferred Alternative
Being in the forming stage means that the style of the leadership should be DIRETIVE and TELLING. The leader should:
- Set the objectives clearly for the team
- Establish communication between the team members
- Focus on individual tasks
- Direct the members on the tasks
7. Performance Monitoring and the Post Evaluation of Result
The team is in the middle of the program and according to the data we are –surprisingly – still in the forming stage. A lot need to be done by the project managers to adopt the suitable leadership style for the team to be move on and PERFORM in the second half of the program.
- Cscaweb.org (2012). Retrieved from http://www.cscaweb.org/EMS/sector_team/support_files/tools_for_the_team/tool_stage.pdf
- Lujaj (2008, September). Tuckman s Team Development Analysis – Term Paper – Lujaj. Retrieved from http://www.studymode.com/essays/Tuckman’s-Team-Development-Analysis-161881.html
- Mind Tools (2014). The Hersey-Blanchard Situational Leadership Theory – from MindTools.com. Retrieved from http://www.mindtools.com/pages/article/newLDR_44.htm
- Webster, M. (2012, October). What Everybody Ought to Know About Team Building and Situational Leadership. Retrieved from http://www.leadershipthoughts.com/team-building-and-situational-leadership/#brucetuckmansmodelofgroupdevelopment