W13-Musallam Al Awaid-Lessons Learned


  1. Problem Definition.

This course PMI-Oman 2014 has started in Muscat almost 12 weeks ago. However, we have faced a lot of problems to deliver the promised deliverables from all members of team. This blog is about discussing probable causes of the lack of performance and to capture lessons learned during this course not to be repeated in the next coming courses especially here in Oman.

  1. Identify the Feasible Alternatives.

The lack of team performance might be attributed to the following reasons:

  1. The management team was weak and not capable of leading the team.
  2. The team members are weak and not capable to follow instructions.
  3. The way, the course was organized, did not support team members to perform the assigned tasks to them.
  1. Development of the Outcomes for Alternatives

The outcomes developed of the above alternatives are as following:

  1. The managers were not selected properly and selection process was not given enough care.
  2. The team members are not capable to follow the instructions and keep the commitment as they signed governance agreement, which they violated later on.
  3. The organizer, TAKATUF, did not inform participants early enough about the course and what is expected from all, so they could have the choice to refuse joining if they feel that they are not ready. All have signed just because they felt there was no other alternative.
  1. Selection of acceptable criteria 

Each alternative is valid based on the given evidences.

  1. Analysis and Comparison of the Alternative

The table below shows the probable causes of lack of team performance.  The 1st and 2nd alternatives are discussed below. However, the 3rd alternative is not discussed but some members, around 5 to 10, have shown that they are not happy with the way the program organized. In addition, they have stated clearly that what has worked in other countries may not work here in Oman.

Project Deliverables

Status

Probable Reasons

Recommendations

Blogs

Out of 25 members, less than 5 are committed to their weekly blogs

Lack of commitment from  team members

Nobody should sign on any performance contract unless he is fully committed to it. Contract is a legal document.

Difficulty of topic selection and blog posting

All can work on topics selected by previous groups. There is nothing wrong with that. You just learn more and keep other people work reserved by including them in references.

Weekly report

Up to date, there is no clear report on status of projects.

Not enough input from members

All should be more committed.

Lack of template functionality

The template should be re-checked.

Problem Solving

Only two members have done their assigned problems

Lack of commitment from  team members

All should be more committed.

Lack of leading by example

All mangers should lead by example. They must be the first to do their assigned tasks.

Template Collection

Only two members have done their assigned templates

Lack of commitment from  team members

All should be more committed.

Lack of leading by example

All mangers should lead by example. They must be the first to do their assigned tasks.

Publishable Quality Paper

4 Members have submit their papers for publication.

Not good Selection of topic

Selection of topic is better to be related to your daily job.

Lack of commitment from  team members

All should be more committed.

  1. Selection of the preferred option

All alternatives have contributed to the lack of team lack of performance. There are listed below in terms of their importance from most important to least important.

  1. Team members lack of commitment.
  2. Managers lack of leading by example.
  3. Program can be organized better than that by informing all participants about what is expected from them early enough. Insisting on those deliverables, could have effect on the result.
  1. Performance Monitoring and the Post Evaluation of Result.

Conducting survey may help in identifying other reasons and mentioned ones above along with their accurate individual weight.

References

  1.  “ Project Lessons Learned” retrieved on 21st August 2014 from http://www.tutorialspoint.com/management_concepts/project_lessons_learned.htm
  2. Andrew Makar (2013). “The Three Lessons I Learned from a failed Project”. Retrieved on 21st August 2014 from http://www.techrepublic.com/blog/it-consultant/the-three-best-lessons-i-learned-from-a-failed-project/
  3. “ Success Factors, Lessons Learned and Best Practices” Retrieved on 21st August 2014 from http://pm4esd.eu/the-method/approach/success-factors-lessons-learned-and-best-practices/
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One thought on “W13-Musallam Al Awaid-Lessons Learned

  1. Excellent, Musallam…… Appreciate your candid and honest assessment….

    What concerns me the most at this point is if people haven’t even done their questions, then the probability of them passing their PMP is probably approaching zero……

    And I seriously doubt 4 days of intensive work on sample questions is going to help solve that problem…….

    BUT, at this point, it is our only option……..

    BR,
    Dr. PDG, Jakarta

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