W2_AsmaF_Multi attributes decision making

1. Problem Definition

In IT maintenance and services operations are always performed because of the needed patches installation, security enhancements and new deployments for updated applications.

Nowadays no one can afford to lose 1 minute of work with systems and networks and the IT maintenance operations can cause interruptions (downtime) or slowdown for end users. IT should be careful to decide how to maintain the systems and networks in order not to stop the work and business.

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